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Unable to Return Search Results Using OracleTextSearch as Search Engine (Doc ID 1576781.1)

Last updated on JUNE 07, 2018

Applies to:

Oracle WebCenter Content - Version and later
Information in this document applies to any platform.


On : version, Content Server

When attempting to search using OracleTextSearch, search fails and
the following error occurs.

Content Server Request Failed
Error Unable to retrieve search results. Error occurred while processing. Unable to return results

Looking at the content server logs, I find this message:

Event generated by user 'jdegiovaadmin' at host 'CIS'. Error occurred while processing. Unable to return results. [ Details ]
An error has occurred. The stack trace below shows more information.

intradoc.common.ServiceException: !csSearchUnableToReturnResults
3:getSearchResults,**no captured values**
  at intradoc.server.SearchManager.retrieveSearchInfoAsBinder(
  at intradoc.server.SearchService.retrieveSearchInfo(
  at intradoc.server.SearchService.doLocalSearch(
  at intradoc.server.SearchService.getSearchResults(
  at sun.reflect.GeneratedMethodAccessor257.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(
  at java.lang.reflect.Method.invoke(
  at intradoc.common.IdcMethodHolder.invokeMethod(
  at intradoc.common.ClassHelperUtils.executeMethodEx(
  at intradoc.common.ClassHelperUtils.executeMethod(
  at intradoc.server.Service.doCodeEx(
  at intradoc.server.Service.doCode(

The issue can be reproduced at will with the following steps:
1. perform search using oracletextsearch as a search engine

The issue has the following business impact:
Due to this issue, users cannot find their content


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In this Document

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