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Unable to Return Search Results Using OracleTextSearch as Search Engine (Doc ID 1576781.1)

Last updated on MARCH 05, 2024

Applies to:

Oracle WebCenter Content - Version 11.1.1.6.0 to 12.2.1.2.0 [Release 11g to 12c]
Information in this document applies to any platform.

Symptoms

When attempting to search using OracleTextSearch, search fails and the following error occurs:

Content Server Request Failed
Error Unable to retrieve search results. Error occurred while processing. Unable to return results

From the Content Server logs:


Event generated by user '<user>' at host 'CIS'. Error occurred while processing. Unable to return results. [ Details ]
An error has occurred. The stack trace below shows more information.

!csUserEventMessage,jdegiovaadmin,CIS!$!csSearchUnableToReturnResults
intradoc.common.ServiceException: !csSearchUnableToReturnResults
*ScriptStack GET_SEARCH_RESULTS
3:getSearchResults,**no captured values**
  at intradoc.server.SearchManager.retrieveSearchInfoAsBinder(SearchManager.java:295)
  at intradoc.server.SearchService.retrieveSearchInfo(SearchService.java:1848)
  at intradoc.server.SearchService.doLocalSearch(SearchService.java:1377)
  at intradoc.server.SearchService.getSearchResults(SearchService.java:670)
  at sun.reflect.GeneratedMethodAccessor257.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
  at java.lang.reflect.Method.invoke(Method.java:597)
  at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:86)
  at intradoc.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:310)
  at intradoc.common.ClassHelperUtils.executeMethod(ClassHelperUtils.java:295)
  at intradoc.server.Service.doCodeEx(Service.java:620)
  at intradoc.server.Service.doCode(Service.java:575)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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