Issues With Iphone App Version 11.1.1.6.0 (120404.0) (Doc ID 1579798.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle WebCenter Portal - Version 11.1.1.5.0 to 11.1.1.7.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

There are a number of reported issues when using the iPhone application version 11.1.1.6.0 (120404.0), and connecting to an 11.1.1.5 or 11.1.1.6 WebCenter Portal installation,

These are as follows :-

  1. Clicking on the Messages link displays nothing except a spinning busy icon
  2. Unable to Load Connection - The selected connection failed to load. Please try again later. 
    The error is sometimes repeated several times, and seems to repeat more if left for a few minutes before pressing OK.
  3. When clicking on profile, the photo, visible in Spaces on a browser, is not shown in the iPhone app. This happens intermittently, and is more obvious when the photograph changes, but this is not reflected in the App.
  4. Connections exist for the logged on user, but nothing is displayed in the iPhone App after clicking on Connections, but connections exist according to Spaces.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms