Content Server 7.6.2 Rollup Installer Fails With NullPointerExceptions In Console (Doc ID 1580691.1)

Last updated on JANUARY 05, 2016

Applies to:

Oracle WebCenter Sites - Version 7.6.2 and later
Information in this document applies to any platform.

Symptoms

CS 7.6.2 rollup installer does not run. Progressing through the installer screens, the following errors are thrown in the console:

E:\downloads\contentserver- patch\Rollup>rem
E:\downloads\contentserver- patch\Rollup>rem Install ContentServer and Applications with Java/Swing GUI
E:\downloads\contentserver- patch\Rollup>rem
E:\downloads\contentserver- patch\Rollup>echo off
JAVA_HOME is set to E:\Java\jdk1.6.0_45
JAVA_HOME is set, using the one located at:E:\Java\jdk1.6.0_45/bin/java
"1.6.0_45"
E:\Java\jdk1.6.0_45/bin/java
Please wait while the installation is configured for your system
java.lang.NullPointerException
  at COM.FutureTense.Apps.Install.common.EngineFactory.newServerInstace(y:885)
  at COM.FutureTense.Apps.CSSetup.B(y:1413)
  at COM.FutureTense.Apps.CSSetup.A(y:1652)
  at COM.FutureTense.Apps.CSSetup.main(y:659)
java.lang.NullPointerException
  at COM.FutureTense.Apps.Install.InstallActionManager.registerActionHandler(y:1037)
  at COM.FutureTense.Apps.CSSetup.B(y:3321)
  at COM.FutureTense.Apps.CSSetup.A(y:1652)
  at COM.FutureTense.Apps.CSSetup.main(y:659)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms