Installing 3rd Party Product Genesys Fails with java.sql.SQLException

(Doc ID 158160.1)

Last updated on AUGUST 03, 2016

Applies to:

Oracle Database - Enterprise Edition - Version and later
JDBC - Version and later
Information in this document applies to any platform.
***Checked for relevance on 20-Apr-2010***


fact: JDBC
fact: Genesys
symptom: Installing 3rd party product Genesys
symptom: Installation fails
symptom: java.sql.SQLException:
symptom: ORA-17401: Protocol violation
cause: This is caused by incompatible JDBC drivers




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