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Cannot login - Discarding the Request as it contains non-trusted url. Please contact system administrator for setting trusted urls. (Doc ID 1581889.1)

Last updated on APRIL 03, 2023

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Purpose

 

Unable to login.

NOTE: In the following examples, the WC Sites installation was done on xx.xx.xx.xx:7003, and the user was accessing the installation using hostnameA:7003 and hostnameB:80.

 

When a user try to hit http://hostnameA:7003/cs/login or http://hostnameB:80/cs/login , the user got redirected to http://xx.xx.xx.xx:7003/cas/login?service=http://hostnameA:7003/cs/wem/fatwire/wem/Welcome or http://xx.xx.xx.xx:7003/cas/login?service=http://hostnameB:80/cs/wem/fatwire/wem/Welcome and saw the following message in browser:

Discarding the request as it contains non-trusted url. Please contact system administrator for setting trusted urls.

There was no additional information in the page source.

 

In appserver's stdout, the following error was thrown:

 

Users can access the WC Sites installation with no issues if using the http://xx.xx.xx.xx:7003/cs/login url.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
  
 Solution
References


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