Symantec Endpoint Protection Blocks Complete Installation Of Logon Manager

(Doc ID 1582262.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Oracle Enterprise Single Sign-On Suite - Version 11.1.2.1.0 and later
Information in this document applies to any platform.

Symptoms

Logon manager is not hooking into the logon process, and requires an authentication after windows logon.

the HKLM\System\CurrentControlSet\Control\NetworkProvider\HwOrder\ProviderOrder and HKLM\System\CurrentControlSet\Control\NetworkProvider\Order\ProviderOrder registry entries do not include an ssonp entry, but do have an SnacNp entry for the Symantec product.

 



Cause

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