Human Task Escalation Not Working - Clarification about Auto Claim
Last updated on FEBRUARY 03, 2017
Applies to:Oracle Business Process Management Suite - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
When a task is escalated , it gets escalated to the user's manager rather following the Escalation path set in the workspace for that Role.
1. Deploy any project
2. Go to the associated role(Workspace ->Administration)
3. Set the Escalation Path to a user
4. Create an instance
5. Escalate the instance
6. Check the instance,it is assigned to the user's manager rather than going to the user mentioned in the Escalation path
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms