Human Task Escalation Not Working - Clarification about Auto Claim

(Doc ID 1582518.1)

Last updated on FEBRUARY 03, 2017

Applies to:

Oracle Business Process Management Suite - Version and later
Information in this document applies to any platform.


 When a task is escalated , it gets escalated to the user's manager rather  following the Escalation path set in the workspace for that Role.


  1. Deploy any project
  2. Go to the associated role(Workspace ->Administration)
  3. Set the Escalation Path to a user
  4. Create an instance
  5. Escalate the instance
  6. Check the instance,it is assigned to the user's manager rather than going to the user mentioned in the Escalation path


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