Updated Human Task Actionable Email throws an ORABPEL-30036 error (Doc ID 1582576.1)

Last updated on OCTOBER 25, 2016

Applies to:

Oracle Business Process Management Suite - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to process a Human Task (HT) via an actionable email after it has been updated (comment, or attachment, added to it) in BPM Worklist/Workspace, the following exception error message occurs:

 

[2013-08-08T17:10:05.367+04:00] [AdminServer] [ERROR] [] [oracle.soa.services.workflow.task] [tid: Workmanager: , Version: 0, Scheduled=false, Started=false, Wait time: 0 ms\n] [userId: <anonymous>] [ecid: 9233c0f6f8a19ba0:3093d366:1405e027a56:-8000-0000000000000307,1:19367] [APP: soa-infra] <.> Invalid action on workflow task or user does not have privilege to perform this action.[[
Action ACQUIRE on task 4bf1f7ad-335b-42bb-9f7c-2b9aac9fdee0 cannot be performed by weblogic.
Make sure that the action is valid with respect to the current state of the task or ensure that the user has privilege to perform this action on the workflow task.
ORABPEL-30036

Invalid action on workflow task or user does not have privilege to perform this action.
Action ACQUIRE on task 4bf1f7ad-335b-42bb-9f7c-2b9aac9fdee0 cannot be performed by weblogic.
Make sure that the action is valid with respect to the current state of the task or ensure that the user has privilege to perform this action on the workflow task.

at oracle.bpel.services.workflow.task.impl.TaskService.performPreActionValidation(TaskService.java:8062)
at oracle.bpel.services.workflow.task.impl.TaskService.performPreActionValidation(TaskService.java:8230)
at oracle.bpel.services.workflow.task.impl.TaskService.acquireTask(TaskService.java:4992)
at oracle.bpel.services.workflow.task.impl.TaskService.acquireTask(TaskService.java:4982)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms