IPM Email Service Fails to Start and Error "Windows API error: function: LogonUser, error: 1326," Occurs in the Logs.
Last updated on AUGUST 18, 2016
Applies to:Oracle Imaging and Process Management - Version 10.1.3.6 and later
Information in this document applies to any platform.
There is an issue with the Email service configuration in Gencfg.exe (Services - Configuration).
When using an NT Login and a mailbox configuration, the Outlook profile has been created on the server. Gencfg.exe is configured to use the same NT Login. however the IPM Email Service fails to start with the following error message in the IPM Log file :
Description: Logon failure: unknown user name or bad password.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms