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Exalogic: proxy controller (pc1-vm or pc2-vm) Incident Warning in EMOC -The Asset Can No Longer Be Reached (Doc ID 1583399.1)

Last updated on AUGUST 13, 2018

Applies to:

Oracle Exalogic Elastic Cloud Software - Version and later
Information in this document applies to any platform.


The following warning can be seen in EMOC or in EMOC cli incident log file (emoc_cli_incidents)  under EC1-vm.

162355|WARNING | UNASSIGNED | None | Tue Sep 10 12:50:36 EDT 2013 | Tue Sep 10 12:50:36 EDT 2013 | The asset can no longer be reached

We will also see the following error in the /var/log/messages log for pc1-vm, even though the status of the proxy service is showing as 'online' when checked with "proxyadm status" command.

Sep 10 12:07:49 pc1-vm cacao: Error: Fail to start cacao agent. (instance scn-agent)

 Additional symptom is that this incident warning will not get cleared even after multiple restarts of the proxy controller or the entire control stack.



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