My Oracle Support Banner

Exalogic: proxy controller (pc1-vm or pc2-vm) Incident Warning in EMOC -The Asset Can No Longer Be Reached (Doc ID 1583399.1)

Last updated on AUGUST 13, 2018

Applies to:

Oracle Exalogic Elastic Cloud Software - Version 2.0.4.0.0 and later
Information in this document applies to any platform.

Symptoms

The following warning can be seen in EMOC or in EMOC cli incident log file (emoc_cli_incidents)  under EC1-vm.

162355|WARNING | UNASSIGNED | None | Tue Sep 10 12:50:36 EDT 2013 | Tue Sep 10 12:50:36 EDT 2013 | The asset can no longer be reached

We will also see the following error in the /var/log/messages log for pc1-vm, even though the status of the proxy service is showing as 'online' when checked with "proxyadm status" command.

Sep 10 12:07:49 pc1-vm cacao: Error: Fail to start cacao agent. (instance scn-agent)

 Additional symptom is that this incident warning will not get cleared even after multiple restarts of the proxy controller or the entire control stack.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.