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SOA 11g: Mozilla Fails to Open MS Office Documents Correctly from Workflow (Doc ID 1583487.1)

Last updated on JUNE 18, 2018

Applies to:

Oracle SOA Suite - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.5.0 version, Workflow Service Engine

ACTUAL BEHAVIOR
---------------
Attempting to open an MS Office document attachment in BPM Workflow, Firefox treats the doc as an HTML document and renders incorrectly.
It appears the web server is missing the MS Office mime types. This problem happens with the *.docx mime type:
Extension MIME Type
.docx application/vnd.openxmlformats-officedocument.wordprocessingml.document


EXPECTED BEHAVIOR
-----------------------
The document should open as a regular MS Office document instead of rendering as an HTML document.



Cause

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