Bad Oracle Access Manager Request when authenticating via DCC (Doc ID 1583701.1)

Last updated on JANUARY 25, 2017

Applies to:

Oracle Access Manager - Version 12.1.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to log in through the DCC, after credentials are provided the following error is returned in the browser:

Bad Oracle Access Manager Request
Unable to process the request due to unexpected error.

In the oblog.log for the DCC webgate (which is also functioning as the resource webgate in this case) we see:

2013/09/09@20:08:34.06451 12262 12283 ACCESS_GATE ERROR 0x00001531 /ade/aime_ngamac_279059/ngamac/src/palantir/webgate2/src/redirect.cpp:322 "The obrareq.cgi, obrar.cgi, DCCCtxCookie, logout redirect message, or any other encrypted string has failed integrity check." HTTPStatus^400 requestedURL^/obrar.cgi
2013/09/09@20:08:34.06488 12262 12283 WEB ERROR 0x0000151F /ade/aime_ngamac_279059/ngamac/src/palantir/commonlib/src/apache2_req_info.cpp:223 "WebGate Error Report" Message^Unable to process the request due to unexpected error. ReqReq^GET /obrar.cgi?cookie%253D%2520redirectto%253D%25252Fenv51%25252Fint%25252Fhome%25252Fsystemaccess%25252Flogin.html HTTP/1.1 ReqProto^HTTP/1.1 ReqHost^idm.oracle.com ReqStatLine^ ReqStatus^200 ReqRawUri^/obrar.cgi?cookie%253D%2520redirectto%253D%25252Fenv51%25252Fint%25252Fhome%25252Fsystemaccess%25252Flogin.html ReqUri^/obrar.cgi ReqFilename^/apps/oracle/web/Oracle_WT1/instances/instance1/config/OHS/ohs1/htdocs/obrar.cgi ReqPath^ ReqArgs^cookie= redirectto=%252Fenv51%252Fint%252Fhome%252Fsystemaccess%252Flogin.html

Cause

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