LDAP: Error Code 53 - Password Policy Error :9001: Cn=orcladmin (Doc ID 1584681.1)

Last updated on MAY 12, 2016

Applies to:

Oracle Business Process Management Suite - Version 11.1.1.4.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to log in to the BPM workspace, login fails and the following exception error message is thrown in the Weblogic server log file:

oracle.ods.virtualization.service.VirtualizationException: oracle.ods.virtualization.engine.util.DirectoryException: LDAP Error 53 : [LDAP: error code 53 - Password Policy Error :9001: cn=orcladmin : Your account is locked. Contact your OID administrator.]</faultInfo></identityNotFoundError></detail></env:Fault></env:Body></env:Envelope

javax.security.auth.login.LoginException: Operation exception.
        at oracle.bpm.papi.ora.mgr.OrganizationManager.lookupParticipant(OrganizationManager.java:63)
        at oracle.bpm.papi.ora.mgr.OrganizationManager.lookupParticipant(OrganizationManager.java:43)
        at oracle.bpm.papi.ora.ProcessServiceSessionAdapter.<init>(ProcessServiceSessionAdapter.java:178)
        at oracle.bpm.papi.ora.ProcessServiceAdapter.createSession(ProcessServiceAdapter.java:146)
        at oracle.bpm.workspace.model.servlet.WorkspaceLoginServlet.initPrincipal(WorkspaceLoginServlet.java:65)
        at oracle.bpm.web.security.servlet.LoginServlet.initPrincipal(LoginServlet.java:142)
        at oracle.bpm.web.security.servlet.LoginServlet.doPost(LoginServlet.java:104)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
        at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
        at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
        at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
        at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
        at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
        at oracle.adf.library.webapp.LibraryFilter.doFilter(LibraryFilter.java:175)
        at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
        at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:111)
        at java.security.AccessController.doPrivileged(Native Method)
        at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
        at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:413)
        at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:94)
        at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:161)
        at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
        at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
        at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:136)
        at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
        at weblogic.servlet.internal.RequestEventsFilter.doFilter(RequestEventsFilter.java:27)
        at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
        at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3715)
        at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
        at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
        at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
        at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2277)
        at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2183)
        at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1454)
        at weblogic.work.ExecuteThread.execute(ExecuteThread.java:207)
        at weblogic.work.ExecuteThread.run(ExecuteThread.java:176)

Cause

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