Blank Payload Displayed On Audit Trail For Receive Activity In Enterprise Manager

(Doc ID 1585856.1)

Last updated on JUNE 09, 2014

Applies to:

Oracle Business Process Management Suite - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

When inspecting the content of a response from a Receive activity in the Audit Trail window, the "Payload XML" window that is displayed when the user clicks on "Instance left the activity" is completely blank.  Normally it will look like this:

 

but when the bug occurrs the following error is displayed:


In addition, the managed server shows an oracle.xml.parser.v2.XMLParseException:

[2012-12-18T10:06:37.821-08:00] [soa_server1] [ERROR] []
[oracle.bpm.services.instanceQuery] [tid: [ACTIVE].ExecuteThread: '0' for
queue: 'weblogic.kernel.Default (self-tuning)'] [userId: weblogic] [ecid:
c264a53a36b08838:-1c9a2035:13baf047ed4:-8000-000000000000113f,0] [APP:
soa-infra] Exception[[
exception.70401.type: error
exception.70401.severity: 2
exception.70401.name: Error in query instance using instance id
exception.70401.description: Error in query instance using instance id 270
exception.70401.fix: Contact Oracle support if exception can not be fixed
oracle.bpm.bpmn.engine.service.audit.persistence.AuditPersistenceException:
oracle.xml.parser.v2.XMLParseException: End tag does not match start tag
'element'.
at oracle.bpm.bpmn.engine.service.audit.impl.AuditService.getAuditInstancePayload(AuditService.java:848)
at oracle.bpm.bpmn.engine.ejb.impl.AuditServiceBean.getAuditInstancePayload(Audit ServiceBean.java:226)
at sun.reflect.GeneratedMethodAccessor2911.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.j ava:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
Caused by: oracle.xml.parser.v2.XMLParseException: End tag does not match start tag 'element'.
at oracle.xml.parser.v2.XMLError.flushErrors1(XMLError.java:323)
at oracle.xml.parser.v2.NonValidatingParser.parseEndTag(NonValidatingParser.java:1633)
at oracle.xml.parser.v2.NonValidatingParser.parseElement(NonValidatingParser.java:1579)
at oracle.xml.parser.v2.NonValidatingParser.parseRootElement(NonValidatingParser.java:438)
at oracle.xml.parser.v2.NonValidatingParser.parseDocument(NonValidatingParser.java:384)
at oracle.xml.parser.v2.XMLParser.parse(XMLParser.java:232)
at oracle.xml.jaxp.JXDocumentBuilder.parse(JXDocumentBuilder.java:156)
at oracle.soa.common.util.XMLUtil.parseDocument(XMLUtil.java:254)
at oracle.soa.common.util.XMLUtil.parseDocumentFromXMLString(XMLUtil.java:268)
at oracle.bpm.bpmn.engine.service.audit.impl.AuditService.getAuditInstancePayload(AuditService.java:720)

 

Cause

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