PDF, PPTX, DOCX, XLSX files not opening on Satellite Server (Doc ID 1586135.1)

Last updated on JULY 07, 2017

Applies to:

Oracle WebCenter Sites - Version 11.1.1.6.1 and later
Information in this document applies to any platform.

Symptoms

Use render:getbloburl to generate a link for uploaded pptx, docx, or xlsx files.

For exmaple:

When clicking on the generated link, sometimes and file type is not recognized, and sometimes when the file type is recognized, the file cannot be opened or corrupted.

Also the downloaded file size is bigger than the original file.

The issue can't be reproduced with ppt, doc, or xls files.

Cause

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