During Upgrade CS Web Application Failing To Start (Doc ID 1587945.1)

Last updated on DECEMBER 30, 2015

Applies to:

Oracle WebCenter Sites - Version 7.6.2 and later
Information in this document applies to any platform.

Symptoms

Attempting to upgrade to CS 7.6.2 on Weblogic, and during the start web application step, Content Server web application failing to start with the following errors in the weblogic log:

####<Aug 23, 2013 3:57:33 PM EDT> <Error> <HTTP> <...> <...> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1377287853181> <BEA-101163> <Could not load user defined listener: org.springframework.web.util.IntrospectorCleanupListener
java.lang.ClassNotFoundException: org.springframework.web.util.IntrospectorCleanupListener
at weblogic.utils.classloaders.GenericClassLoader.findLocalClass(GenericClassLoader.java:297)
...
>
####<Aug 23, 2013 3:57:33 PM EDT> <Info> <Deployer> <...> <...> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1377287853181> <BEA-149061> <Module CSAPPNAMEof application CSAPPNAMEfailed to transition from STATE_NEW to STATE_PREPARED on server kopprd01.>
####<Aug 23, 2013 3:57:33 PM EDT> <Error> <Deployer> <...> <...> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1377287853196> <BEA-149205> <Failed to initialize the application 'CSAPPNAME' due to error weblogic.application.ModuleException: .
weblogic.application.ModuleException:
at weblogic.servlet.internal.WebAppModule.prepare(WebAppModule.java:393)
...
Caused By: java.lang.ClassNotFoundException: org.springframework.web.util.IntrospectorCleanupListener
at weblogic.utils.classloaders.GenericClassLoader.findLocalClass(GenericClassLoader.java:297)


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms