During Upgrade CS Web Application Failing To Start

(Doc ID 1587945.1)

Last updated on OCTOBER 03, 2017

Applies to:

Oracle WebCenter Sites - Version 7.6.2 and later
Information in this document applies to any platform.

Symptoms

Attempting to upgrade to CS 7.6.2 on Weblogic, and during the start web application step, Content Server web application failing to start with the following errors in the weblogic log:

####<Aug 23, 2013 3:57:33 PM EDT> <Error> <HTTP> <...> <...> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <> <1377287853181> <BEA-101163> <Could not load user defined listener: org.springframework.web.util.IntrospectorCleanupListener
java.lang.ClassNotFoundException: org.springframework.web.util.IntrospectorCleanupListener
at weblogic.utils.classloaders.GenericClassLoader.findLocalClass(GenericClassLoader.java:297)
...
>
####<Aug 23, 2013 3:57:33 PM EDT> <Info> <Deployer> <...> <...> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <> <1377287853181> <BEA-149061> <Module CSAPPNAMEof application CSAPPNAMEfailed to transition from STATE_NEW to STATE_PREPARED on server kopprd01.>
####<Aug 23, 2013 3:57:33 PM EDT> <Error> <Deployer> <...> <...> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <> <1377287853196> <BEA-149205> <Failed to initialize the application 'CSAPPNAME' due to error weblogic.application.ModuleException: .
weblogic.application.ModuleException:
at weblogic.servlet.internal.WebAppModule.prepare(WebAppModule.java:393)
...
Caused By: java.lang.ClassNotFoundException: org.springframework.web.util.IntrospectorCleanupListener
at weblogic.utils.classloaders.GenericClassLoader.findLocalClass(GenericClassLoader.java:297)


Cause

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