My Oracle Support Banner

WCC Check In and Search Pages Fail to Load the Authors and User Access List Fields. (Doc ID 1589349.1)

Last updated on JUNE 12, 2023

Applies to:

Oracle WebCenter Content - Version and later
Information in this document applies to any platform.


This applies only to Webcenter Content and higher.

The WCC is trying to load every user From the Weblogic Identity stores in the Author drop down menu in the New Check-in or Search pages.

In previous WCC versions the drop down only shows users who have previously logged into the WCC.

The load never finishes and after a long wait period where it just seems to hang, the following exception is in the WCC log:


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 This applies only to Webcenter Content and higher.
 To keep the WCC from automatically adding external users to the Users table
 To remove the users that are already in the Users table
 If it is desired to again populate the Users table automatically

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.