Data Collection for Oracle iPlanet Web Server if unable to run RDA

(Doc ID 1591458.1)

Last updated on APRIL 06, 2017

Applies to:

Oracle iPlanet Web Server - Version 6.1.1 to 7.0 [Release 6.0 to 7.0]
Information in this document applies to any platform.


Depending on the issue, Oracle Support may request RDA data using the following tool:

How To Collect  Diagnostic Information For Oracle iPlanet Web Server Using Remote Diagnostic Agent <Note 1539349.1>

In the event that you are unable to use RDA as outlined above, this article provides information on the basic data to collect.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms