Last updated on APRIL 06, 2017
Applies to:Oracle iPlanet Web Server - Version 6.1.1 to 7.0 [Release 6.0 to 7.0]
Information in this document applies to any platform.
Depending on the issue, Oracle Support may request RDA data using the following tool:
How To Collect Diagnostic Information For Oracle iPlanet Web Server Using Remote Diagnostic Agent <Note 1539349.1>
In the event that you are unable to use RDA as outlined above, this article provides information on the basic data to collect.
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