-903 Error While Upgrading To Sites 11.1.1.8.0 (Doc ID 1592240.1)

Last updated on OCTOBER 01, 2019

Applies to:

Symptoms

Upgrade from 7.6.1 P1 to 11.1.1.6 bp1 went fine.  But then upgrading to 11.1.1.8.0 fails with this error.  The application server is tomcat.

install_log.log:

[2013-09-16 23:48:51.311][CS.INSTALL][ERROR] ActionHandlerExecuteCommand: ExecuteCommand failed for http://somehostname:6710/cs/Install?COMMANDNAME=UPGRADE&USERNAME=ContentServer&PASSWORD=&UPGRADETO=alloy&pagename=OpenMarket%2FXcelerate%2FInstallation%2FNoWemToWem&VERSIONFROM=zamak&UPGRADEFROM=zamak&TYPE=CALLELEMENT
The response that was received =
HTTP/1.1 200 OK
HOST_SERVICE: FutureTenseContentServer:11.1.1.8.0
Date: Mon, 16 Sep 2013 23:48:50 GMT
Transfer-Encoding: chunked
Set-Cookie: JSESSIONID=6085319E98D8EBFE3145D4C4EE1D2D40; Path=/cs
Content-Type: text/html;charset=UTF-8
Server: Apache-Coyote/1.1

[2013-09-16 23:48:51.317][CS.INSTALL][ERROR] ActionHandlerExecuteCommand: Error adding the wem site
[2013-09-16 23:48:52.268][CS.INSTALL][ERROR] Worker.run.
Install failed.

futuretense.txt:

[2013-09-16 23:48:50,859 UTC] [INFO ] [http-6710-4] [fatwire.logging.cs.install] READURL successful ReadURL for element OpenMarket/Xcelerate/Installation/AddUser?Browser=Unknown Browser&errdetail=0&acl=TableEditor,Visitor,VisitorAdmin,UserEditor,UserReader,xceladmin,Browser,xceleditor,xcelpublish,PageEditor,ElementEditor,RemoteClient,WSUser,WSEditor,WSAdmin&command=adduser&USERNAME=ContentServer&errno=0&COMMANDNAME=READURL&userpub=AdminSite&PASSWORD=&passwd=&useracls=GeneralAdmin,WorkflowAdmin,SiteAdmin,AdvancedUser,SitesUser&SystemAssetsRoot=/cs/futuretense_cs/&name=fwadmin&
[2013-09-16 23:48:50,867 UTC] [INFO ] [http-6710-4] [fatwire.logging.cs.install] UPGRADE We are upgrading from the version= zamak
[2013-09-16 23:48:51,309 UTC] [ERROR] [http-6710-4] [fatwire.logging.cs.install] READURLProblem in CallElement. Error number=-903
[2013-09-16 23:48:51,310 UTC] [INFO ] [http-6710-4] [fatwire.logging.cs.install] UPGRADE called successfully

Cause

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