Usera Get Locked Out If They Attempt To Change Authentication Method And Cancel Or Hit The Back Button (Doc ID 1592509.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Oracle Enterprise Single Sign-On Suite - Version 11.1.1.5.2 and later
Information in this document applies to any platform.

Symptoms

If a user goes into the Logon Manager Configuration Manager then goes into Settings and then clicks on Authentication and starts to go through the prompts, and cancels prior to completing the process, the user will be locked out of Logon Manager with an error that they cannot sign into ESSO.

Cause

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