PingDB URL returns blank in browser. java.lang.Exception: Unknown username/password error in log (Doc ID 1593315.1)

Last updated on JULY 06, 2017

Applies to:

Oracle WebCenter Sites - Version 7.6.0 and later
Information in this document applies to any platform.

Symptoms

When trying to access the "pingdb" url (e.g. /<context>/CatalogManager?ftcmd=pingdb), a blank page is returned, and there is an error in the log.

 

Cause

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