My Oracle Support Banner

New PDF Files are Getting Stuck In GenWWW With No Refinery Installed (Doc ID 1593652.1)

Last updated on FEBRUARY 13, 2024

Applies to:

Oracle WebCenter Content - Version 10.0 and later
Information in this document applies to any platform.

Symptoms

All new pdf files getting checked in are getting stuck in GenWWW status. We are unable to resubmit them using Repository Manager (they are already in the conversion queue). We can check in other file types and it indexed and released these documents correctly.  There is no Inbound Refinery installed.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.