Oracle WebCenter Enterprise Capture Crashes with Access Violation Exception On Windows 2003 Server when Attempting to Start Server
Last updated on JUNE 30, 2016
Applies to:Oracle WebCenter Enterprise Capture - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
When attempting to start the Capture Server, the following error is reported in the Recognition Process on WebCenter Enterprise Capture 188.8.131.52.
From the Java hs_err log:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6a860c4d, pid=1276, tid=2124
# JRE version: 6.0_35-b10
# Java VM: Java HotSpot(TM) Client VM (20.10-b01 mixed mode windows-x86 )
# Problematic frame:
# C [ClearImage.dll+0xa0c4d]
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms