Accessing WebCenter Portal Help Link Results in 404 Error When Configured With Oracle Access Manager

(Doc ID 1596196.1)

Last updated on NOVEMBER 22, 2016

Applies to:

Oracle WebCenter Portal - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

Accessing "Help" link in Portal results in HTTP 404 error when configured with Oracle Access Manager (OAM).

The same Help link works fine when browsing directly to WebCenter Portal using the WC_Spaces managed server port.

Changes

 The WebCenter Portal environment has been configured to be Oracle Access manager protected following the documentation below:

Oracle® Fusion Middleware Administering Oracle WebCenter Portal
11g Release 1 (11.1.1.8.0)

Part Number E27738-01
33.2 Configuring Oracle Access Manager (OAM)
33.2.3.1 Installing and Configuring OAM 11g

 

Cause

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