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Reconciled Disconnected System Account Remains In 'Provisioning' Status (Doc ID 1596380.1)

Last updated on MARCH 05, 2019

Applies to:

Identity Manager - Version and later
Information in this document applies to any platform.


After Reconciling an account against a disconnected system, the account remains in 'Provisioning' status. The account gets linked successfully, but the status of the account is shown as 'Provisioning' when seen under the 'Accounts' tab in the user's profile.

The issue can be reproduced at will with the following steps:
1. Create a disconnected application instance
2. Open Design Console and click on the resource object
3. On the recon tab add two attributes: UserLogin and ITRes
4. Create a recon matching rule: User Login = UserLogin
5. In the process definition map the two fields with the process form attributes
6. Click on Create Reconciliation Profile
7. Create a recon event with the API:


8. Check the user, Resource History and the resource would be in Provisioning status.


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