11.1.1.6.0 - Fusion Apps UCM - Content Server Indexer Stuck

(Doc ID 1596952.1)

Last updated on MARCH 21, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.6.0 version, Fusion Application Integration

When attempting to run the Collection Rebuild Cycle, the indexer has been stuck for 24 hours. The progress message has stayed the same "Indexing additions (375 of 500)"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Archive content into the content server
2. Run the collection rebuild cycle
3. Cycle remains stuck

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot find their content

Cause

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