EBS Zoom Incorrectly to Managed Attachments Opens IPM CommandAuthenticatorFacade.jsp Instead Of UCM Managed Attachments Page (Doc ID 1597260.1)

Last updated on MAY 19, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.4.0 to 11.1.1.8.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

When clicking the "ZOOM" button in an EBS form and selecting "Managed Attachments", the client is redirected to the IPM (Imaging) URL instead of the UCM Managed Attachments URL.

Example URL:

http://<ipm_hostname>:16000/imaging/CommandAuthenticatorFacade.jsp?cid=8dd91832-5439-460f-87b5-c84c4445eca1&pid=1bc971bc-196f-4581-9f0f-c3e4aa9b2189

The EBS <username>_MASTER_LOG.txt shows that the URL that is opened targets IPM:

10-30-2013 03:53:11 AXFUtils.get_single_node_value Node Name1=command ;  Node Value1=OPEN_BROWSER
10-30-2013 03:53:11 AXFUtils.get_single_node_value Node Name1=value ;  Node Value1=http://<ipm_host>:16000/imaging/CommandAuthenticatorFacade.jsp?cid=f182a8d5-2f6c-4ddf-b591-fbdc0d010174&pid=3d038a43-86a8-4c5f-a8da-9d3d07a26850
10-30-2013 03:53:11 AXFCustom.launch_command_soap OPEN URL http://<ipm_host>:16000/imaging/CommandAuthenticatorFacade.jsp?cid=f182a8d5-2f6c-4ddf-b591-fbdc0d010174&pid=3d038a43-86a8-4c5f-a8da-9d3d07a26850

Cause

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