Error Opening Capture "Oracle client and networking components were not found. These components are supplied by Oracle Corporation and are part of the Oracle Version 7.3.3 or later client software installation" (Doc ID 1597525.1)

Last updated on MAY 04, 2016

Applies to:

Oracle WebCenter Capture 10g - Version 10.1.3.5.1 and later
Oracle WebCenter Distributed Capture - Version 10.1.3.5.1 and later
Information in this document applies to any platform.

Symptoms

Receiving an error when attempting to open Capture 10.1351:

Login failed.
Error Number 20036
Error Description: [The following error occurred connecting to the database:
Error Number: 20036
Error Description: The following error occurred connecting to the database:
Error Number: 16389
Error Description: Oracle client and networking components were not found. These components are supplied by Oracle Corporation and are part of the Oracle Version 7.3.3 or later client software installation.

Provider is unable to function until these components are installed.]

Cause

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