Failure Of Server APACHE Bridge Error Accessing To Portal (Doc ID 1598037.1)

Last updated on NOVEMBER 08, 2016

Applies to:

Portal - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

Having the following configuration: 3 nodes up and running and SSL Terminated to the LBR.  The following error is shown trying to login to Portal:

Failure of server APACHE bridge:
-------------------------------------------------------------------------------
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent.
--------------------------------------------------------------------------------

ohs1.log contains following error messages:

[2013-11-04T09:53:33.6058+00:00] [OHS] [ERROR:32] [] [mod_osso.c] [host_id: dc01-app02.oracle.net] [host_addr: xx.xx.xx.xxx] [tid: 140417213155648] [user: afmwlive] [ecid: 338642701082] [rid: 0:32:1] [VirtualHost: portal.oracle.net:443]  Failed to decrypt OHS-portal.oracle.net-443 cookie.

[2013-11-04T09:53:34.2809+00:00] [OHS] [ERROR:32] [] [mod_weblogic.c] [host_id: dc01-app02.oracle.net] [host_addr: xx.xx.xx.xxx] [tid: 140417322260800] [user: afmwlive] [ecid: 004u_RZdPrj4Usw5wF4EyW0007jN00005T] [rid: 0] [VirtualHost: portal.oracle.net:443]  ap_proxy: trying POST /portal/page/portal/NICS_PG/nics_selfservice at backend host  /9001; got exception 'FAILOVER_REQUIRED [line 175 of ../common/BaseProxy.cpp]: Service Unavailable'; state: reading status line or response headers from WLS; failing over, referer: http://portal.oracle.net/portal/page/portal/NICS_PG/nics_selfservice


WLS_PORTAL (node 1) log shows:

[2013-11-04T10:44:15.194+00:00]
 [WLS_PORTAL] [ERROR] [] [oracle.portal] [tid: [ACTIVE].ExecuteThread: '112' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 004u_UOtdSy4Usw5wF4EyW0007jN0000Gt,0:1] [APP:
portal] [URI: /portal/page/portal/NICS_PG/nics_selfservice] ERROR: Repository Gateway error: Database Error: ORA=20000 ORA-20000: an attempt to access the session context without a valid session[[ORA-06512: at line 13\]  

[2013-11-04T10:44:15.194+00:00] [WLS_PORTAL] [NOTIFICATION] [] [oracle.portal] [tid: [ACTIVE].ExecuteThread: '112' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid:
004u_UOtdSy4Usw5wF4EyW0007jN0000Gt,0:1] [APP: portal] [URI: /portal/page/portal/NICS_PG/nics_selfservice] Oracle error: ORA-20000

[2013-11-04T10:44:15.194+00:00] [WLS_PORTAL] [ERROR] [] [oracle.portal] [tid: [ACTIVE].ExecuteThread: '112' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 004u_UOtdSy4Usw5wF4EyW0007jN0000Gt,0:1] [APP: portal] [URI: /portal/page/portal/NICS_PG/nics_selfservice] ERROR: oracle.webdb.repository.service.RepositoryServiceException: Portal session creation failed.


WLS_PORTAL (node 2) log shows:

[2013-11-04T10:42:00.953+00:00] [WLS_PORTAL1] [ERROR] [] [oracle.portal] [tid: [ACTIVE].ExecuteThread:
'75' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId:
] [ecid: 004u_UGt^tI4Usw5wF4EyW0007jN0000KC,0:1] [APP: portal] [URI: /portal/page/portal/NICS_PG] ERROR: Repository Gateway error: Database Error: ORA=20005 ORA-20005: The session context cannot be restored because the session is marked as inactive.[[ORA-06512: at line 13]]

[2013-11-04T10:42:00.954+00:00] [WLS_PORTAL1] [NOTIFICATION] [] [oracle.portal] [tid: [ACTIVE].ExecuteThread: '75' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid:004u_UGt^tI4Usw5wF4EyW0007jN0000KC,0:1] [APP: portal] [URI: /portal/page/portal/NICS_PG] Oracle error: ORA-2000

[2013-11-04T10:42:00.954+00:00] [WLS_PORTAL1] [ERROR] [] [oracle.portal] [tid: [ACTIVE].ExecuteThread:
'75' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 004u_UGt^tI4Usw5wF4EyW0007jN0000KC,0:1] [APP: portal] [URI: /portal/page/portal/NICS_PG] ERROR: oracle.webdb.repository.service.RepositoryServiceException: Portal session creation failed.

[2013-11-04T10:42:00.956+00:00] [WLS_PORTAL1] [NOTIFICATION] [WSM-02054] [oracle.wsm.resources.policymanager] [tid: content-fetcher1922] [userId: ] [ecid: 004u^EVYWKZ4Usw5wF5EiW0007Cl000008,1:27653] [APP: portal] [URI: /portal/pls/portal/!HRC_PORTAL.wwpro_app_provider.do_object_signon]
Failure in looking up EJB component.The EJB JNDI name is "DocumentManager#oracle.wsm.policymanager.bean.ejb.IRemoteDocumentManager", the provider URL is "null"..

WLS_PORTAL (node 3) log shows:

2013-11-04T10:42:00.926+00:00] [WLS_PORTAL2] [ERROR] [] [oracle.portal] [tid: [ACTIVE].ExecuteThread: '41' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 004u_UGt^tI4Usw5wF4EyW0007jN0000KC,0:1] [APP: portal] [URI: /portal/page/portal/NICS_PG] ERROR: Repository Gateway error: Database Error: ORA=20005 ORA-20005: The session context cannot
be restored because the session is marked as inactive.[[ORA-06512: at line 13]]

[2013-11-04T10:42:00.926+00:00] [WLS_PORTAL2] [NOTIFICATION] [] [oracle.portal] [tid: [ACTIVE].ExecuteThread: '41' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid:
004u_UGt^tI4Usw5wF4EyW0007jN0000KC,0:1] [APP: portal] [URI: /portal/page/portal/NICS_PG] Oracle error: ORA-20005

[2013-11-04T10:42:00.926+00:00] [WLS_PORTAL2] [ERROR] [] [oracle.portal] [tid: [ACTIVE].ExecuteThread: '41' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 004u_UGt^tI4Usw5wF4EyW0007jN0000KC,0:1] [APP: portal] [URI: /portal/page/portal/NICS_PG] ERROR: oracle.webdb.repository.service.RepositoryServiceException: Portal session creation failed.

Starting a new browser session Portal users are able to login

Cause

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