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Getting "TCM-91006: System cache failure - J2EE JOC-037 cannot find the following object" Errors in the WebCenter Content: Imaging Log (Doc ID 1598578.1)

Last updated on MAY 30, 2018

Applies to:

Oracle WebCenter Content: Imaging - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

The following errors related to the Java Object Cache occur in the logs with the following stack trace:

[2013-11-07T10:48:55.103-06:00] [IPM_server2] [ERROR] [] [oracle.imaging.axf] [tid: [ACTIVE].ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: operations] [ecid: 004ud^ATkqBCcpdpTcp2ic0002MG0001GJ,0:1] [APP: imaging] [URI: /imaging/faces/Pages/AxfSession.jspx] TCM-91006: System cache failure[[

oracle.imaging.axf.resources.AxfException: oracle.ias.cache.ObjectNotFoundException:

J2EE JOC-044 An exception is occurring in the method. CacheAccess.get

J2EE JOC-037 cannot find the following object"cd6a3d36-8794-4e3a-8732-ec4118e23d2e"

                at oracle.imaging.axf.service.AxfSessionManagerBean.lookupConversation(AxfSessionManagerBean.java:211)

                at sun.reflect.GeneratedMethodAccessor319.invoke(Unknown Source)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

Cause

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In this Document
Symptoms
Cause
Solution

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