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Getting "TCM-91006: System cache failure - J2EE JOC-037 cannot find the following object" Errors in the WebCenter Content: Imaging Log (Doc ID 1598578.1)

Last updated on MAY 30, 2018

Applies to:

Oracle WebCenter Content: Imaging - Version and later
Information in this document applies to any platform.


The following errors related to the Java Object Cache occur in the logs with the following stack trace:

[2013-11-07T10:48:55.103-06:00] [IPM_server2] [ERROR] [] [oracle.imaging.axf] [tid: [ACTIVE].ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: operations] [ecid: 004ud^ATkqBCcpdpTcp2ic0002MG0001GJ,0:1] [APP: imaging] [URI: /imaging/faces/Pages/AxfSession.jspx] TCM-91006: System cache failure[[

oracle.imaging.axf.resources.AxfException: oracle.ias.cache.ObjectNotFoundException:

J2EE JOC-044 An exception is occurring in the method. CacheAccess.get

J2EE JOC-037 cannot find the following object"cd6a3d36-8794-4e3a-8732-ec4118e23d2e"

                at oracle.imaging.axf.service.AxfSessionManagerBean.lookupConversation(

                at sun.reflect.GeneratedMethodAccessor319.invoke(Unknown Source)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(


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