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Community-Gadget tree in Contributor UI shows "Service is unavailable" while CG is running (Doc ID 1599302.1)

Last updated on NOVEMBER 23, 2020

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Purpose

Some symptoms:

1. Community-Gadget tree in Contributor UI shows "Service is unavailable".

2. Clicking on Gadget app the UI shows "Internal server error. Details: gadgets.ex.failed.search.gadget' or "Internal server error. Details: Failed to count gadgets."

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
References


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