Last updated on NOVEMBER 09, 2016
Applies to:Oracle Identity Analytics - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
Servers become unresponsive and java.lang.OutOfMemoryError exceptions are found in the server logs.
In order to verify that you are seeing the symptoms outlined in this document, make sure the JVM is configured to dump heap when an Out of Memory Error Exception occurs. It can the be analyzed by the tool of your choice.
The cause of exception is a large jgroups NAKACK object taking too much heap.
From Eclipse MAT tool's analysis of a heap dump from the incident:
weblogic.utils.classloaders.ChangeAwareClassLoader @ 0x1216207f0
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