Unable To Include An Asset of a Specific Asset Type In CKEditor (Doc ID 1600188.1)

Last updated on OCTOBER 01, 2019

Applies to:

Symptoms

Error when including asset: "Unable to load ContentServer?pagename=fatwire/ui/controller/controller&elementName=UI/Data/Template/TemplateStore..."

Attempting to drag and drop an asset into the "Insert Included Asset" popup window results in the above error being displayed in a javascript popup in the Contributor UI.

The following error is seen in the sites.log:

[ERROR] [ajp-bio-8009-exec-18] [fatwire.logging.cs.request] Exception including resource /jsp/cs_deployed/UI/Data/Template/TemplateStoreAction.jsp
org.apache.jasper.JasperException: com.fatwire.cs.ui.framework.UIException: java.lang.NullPointerException
at org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:549)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:470)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:390)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
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Caused by: com.fatwire.cs.ui.framework.UIException: java.lang.NullPointerException
at org.apache.jsp.jsp.cs_005fdeployed.UI.Data.Template.TemplateStoreAction_jsp._jspService(TemplateStoreAction_jsp.java:132)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:432)
... 72 more
Caused by: java.lang.NullPointerException
at com.openmarket.xcelerate.asset.TemplateManager.getPageName(TemplateManager.java:863)
at com.fatwire.services.dao.TemplateDaoImpl.getPageName(TemplateDaoImpl.java:255)
at com.fatwire.services.dao.TemplateDaoImpl.getTemplates(TemplateDaoImpl.java:83)
at com.fatwire.services.TemplateServiceImpl.getTemplates(TemplateServiceImpl.java:71)
at com.fatwire.services.TemplateServiceImpl.fetchTemplates(TemplateServiceImpl.java:44)
at org.apache.jsp.jsp.cs_005fdeployed.UI.Data.Template.TemplateStoreAction_jsp._jspService(TemplateStoreAction_jsp.java:126)
... 75 more

Cause

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