My Oracle Support Banner

Community Application Cannot Authenticate Against Cas: error.authentication.credentials.bad (Doc ID 1600535.1)

Last updated on JUNE 07, 2024

Applies to:

Oracle WebCenter Sites - Version to [Release FatWire]
Information in this document applies to any platform.


We are seeing the following error message in the CAS.LOG when authenticating with the Community module. We suspect the password configured in the property files is wrong. Is it possible to change the settings when the installation has already completed ?

2013-10-31 13:10:18,358 INFO [org.jasig.cas.authentication.AuthenticationManagerImpl] - AuthenticationHandler: com.fatwire.wem.sso.cas.plugin.CSAuthenticationHandler failed to authenticate the user which provided the following credentials: [username: fwadmin]
2013-10-31 13:10:18,359 ERROR [] - org.jasig.cas.ticket.TicketCreationException: error.authentication.credentials.bad
org.jasig.cas.ticket.TicketCreationException: error.authentication.credentials.bad
       at org.jasig.cas.CentralAuthenticationServiceImpl.createTicketGrantingTicket(
       at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
       at sun.reflect.NativeMethodAccessorImpl.invoke(

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Troubleshooting Steps

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.