The Ssowebho.exe Process Cycles Endlessly Causing High CPU usage (Doc ID 1601605.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.1.0 to 11.1.2.3.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

With Logon Manager running the mouse always has the spinning wheel going, as if there is a process that is constantly running.  In Task Manager the ssowebho.exe process can be seen crashing and respawning endlessly, and high cpu usage is experienced.  The ssowebho.exe process will have a different PID (process ideitifier) for each instance of the process seen in task manager as it crashes and respawns.  You may need to perform a "View->Select Columns" and add the PID column to task manager to see the changing PID.

 



Cause

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