The Connection Between WCC Imaging and WC Content is Failing on the Server Running AIX Operating System with Error "TCM-00787: A repository error occurred"

(Doc ID 1605889.1)

Last updated on APRIL 19, 2016

Applies to:

Oracle WebCenter Content: Imaging - Version and later
Information in this document applies to any platform.


Under load, the connection that WCC Imaging makes to WCC is failing with users receiving a Repository error. 

When examining the Imaging Diagnostic logs, the following error is reported:

TCM-00787: A repository error occurred.
    faultType: SYSTEM 
      ErrorCode = oracle.stellent.ridc.protocol.ProtocolException, ErrorMessage = Unable to initialize socket connection to Content Server 'idc://<server_name>:4444'

Caused by: oracle.stellent.ridc.protocol.ProtocolException: Connection reset by peer

When tcptr -show was run, it returned the following to the port range for port 4444 and it showed the limit for 4444 is 256 (after accounting for the divisor):


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