The Connection Between WCC Imaging and WC Content is Failing on the Server Running AIX Operating System with Error "TCM-00787: A repository error occurred"
(Doc ID 1605889.1)
Last updated on SEPTEMBER 09, 2019
Applies to:Oracle WebCenter Content: Imaging - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
Under load, the connection that WCC Imaging makes to WCC is failing with users receiving a Repository error.
When examining the Imaging Diagnostic logs, the following error is reported:
TCM-00787: A repository error occurred.
ErrorCode = oracle.stellent.ridc.protocol.ProtocolException, ErrorMessage = Unable to initialize socket connection to Content Server 'idc://<server_name>:4444'
Caused by: oracle.stellent.ridc.protocol.ProtocolException: java.net.SocketException: Connection reset by peer
When tcptr -show was run, it returned the following to the port range for port 4444 and it showed the limit for 4444 is 256 (after accounting for the divisor):
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