A Web Application Template Fails In Google Chrome But Works In Internet Explorer. (Doc ID 1606247.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.0.0 to 11.1.2.1.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

The web application template will inject in IE but never in Chrome and in some cases never in Firefox.

A trace controller log will show a runtime exception error.

Event #: 384
Event class: General Event
Event type: General; 0
Time: 2013-11-13T20:50:55.493Z
Process ID: 2404
C:\Program Files\Passlogix\v-GO SSO\Helper\Web\ssowebho.exe
"C:\Program Files\Passlogix\v-GO SSO\Helper\Web\ssowebho.exe"

Thread ID: 916
Detail: SSO RUNTIME EXCEPTION
SSO Notification failed. HWND: 0x000A0314
Expression: spNotificationWindow->NotifySSO()
(BusinessLayer\ClientCommands.cpp:453)

Desktop name: Default
Module name: C:\Program Files\Passlogix\v-GO SSO\Helper\Web\ssowebho.exe


Cause

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