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Admin Server Fails to Start with Error PKI-02002 (Doc ID 1609366.1)

Last updated on AUGUST 10, 2018

Applies to:

Oracle WebCenter Content - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

The UCM installation Admin Server will no longer start.

The logs indicate a problem with the password:
$MW_HOME/user_projects/domains/ucm/servers/AdminServer/logs/AdminServer.log
$MW_HOME/user_projects/domains/ucm/servers/AdminServer/logs/AdminServer-diagnostic.log

### <> <> <> weblogic.security.SecurityInitializationException: The loading of OPSS java security policy provider failed due to exception, see the exception stack trace or the server log file for root cause. If still see no obvious cause, enable the debug flag -Djava.security.debug=jpspolicy to get more information. Error message: JPS-01050: Opening of wallet based credential store failed. Reason java.io.IOException: PKI-02002: Unable to open the wallet. Check password.
  at weblogic.security.service.CommonSecurityServiceManagerDelegateImpl.loadOPSSPolicy(CommonSecurityServiceManagerDelegateImpl.java:1402)
  at weblogic.security.service.CommonSecurityServiceManagerDelegateImpl.initialize(CommonSecurityServiceManagerDelegateImpl.java:1022)
  at weblogic.security.service.SecurityServiceManager.initialize(SecurityServiceManager.java:873)
  at weblogic.security.SecurityService.start(SecurityService.java:141)
  at weblogic.t3.srvr.SubsystemRequest.run(SubsystemRequest.java:64)
  at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
  at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
Caused By: oracle.security.jps.JpsRuntimeException: JPS-01050: Opening of wallet based credential store failed. Reason java.io.IOException: PKI-02002: Unable to open the wallet. Check password.
  at oracle.security.jps.internal.policystore.PolicyDelegationController.(PolicyDelegationController.java:167)
  at oracle.security.jps.internal.policystore.JavaPolicyProvider.(JavaPolicyProvider.java:369)
  at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
  ...

Cause

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