My Oracle Support Banner

Error: "Process 'CmdLineConversion' Timed Out" After Instaling OIT Patch 17768935: OUTSIDE IN 8.4.0.113 OPATCH FOR PS5, PS6, AND/OR 11.1.1.8 (Doc ID 1611833.1)

Last updated on DECEMBER 15, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

After putting on the latest OIT Opatch for WCC 11.1.1.7.0, content fails to convert to PDF. After 5 minutes, it times out and the error states:

csConversionForceFailureByStep(PDFExport,!csProcessTimedOut,CmdLineConversion) Process 'CmdLineConversion' timed out.

The patch installed was: <Patch 17768935>: OUTSIDE IN 8.4.0.113 OPATCH FOR PS5, PS6, AND/OR 11.1.1.8

This is using PDF Export in Inbound Refinery (IBR).

Removing the OIT patch allows conversions again.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.