Error: "Process 'CmdLineConversion' Timed Out" After Instaling OIT Patch 17768935: OUTSIDE IN 8.4.0.113 OPATCH FOR PS5, PS6, AND/OR 11.1.1.8

(Doc ID 1611833.1)

Last updated on AUGUST 10, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

After putting on the latest OIT Opatch for WCC 11.1.1.7.0, content fails to convert to PDF. After 5 minutes, it times out and the error states:

csConversionForceFailureByStep(PDFExport,!csProcessTimedOut,CmdLineConversion) Process 'CmdLineConversion' timed out.

The patch installed was: <Patch 17768935>: OUTSIDE IN 8.4.0.113 OPATCH FOR PS5, PS6, AND/OR 11.1.1.8

This is using PDF Export in Inbound Refinery (IBR).

Removing the OIT patch allows conversions again.

Cause

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