Receiving Error "TCM-91000: An Unexpected System Error Occurred" Within WebCenter Content: Imaging When Selecting a Task From the AXF Task List

(Doc ID 1613835.1)

Last updated on JANUARY 26, 2016

Applies to:

Oracle WebCenter Content: Imaging - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

When selecting a Task from the AXF Task List, a java.ejb.EJBException error is thrown. The image is viewable if going through the IPM console.

The following error occurs:

[2013-11-01T12:03:02.284-04:00] [MACHINE] [ERROR] [] [oracle.imaging.axf] [tid: [ACTIVE].ExecuteThread: '7' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 0000K8KPoQMECS1_ntd9iZ1ISepI0003tY,0] [APP: imaging] TCM-91000: An unexpected system error occurred. Contact your system administrator for support.[[
oracle.imaging.axf.resources.AxfException: javax.ejb.EJBException: EJB Exception: ; nested exception is:
java.lang.NullPointerException; nested exception is: java.lang.NullPointerException

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms