Content Tracker Is Not Recording Users Accessing Native File Through DIS Windows Explorer Integration
Last updated on MAY 31, 2017
Applies to:Oracle WebCenter Content - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
If a user opens a native file link in the web interface the content server immediately writes a new record to the SCTACCESSLOG table. However, if the user browses for a content item in windows explorer integration in DIS and opens the document by double clicking, no record is written to the SCTACCESSLOG table.
Steps to Replicate
Click the native file link for a document when logged in through the standard content server UI. Check the SCTACCESSLOG table for a new record
Open windows explorer and find a document in WCC. Open it by double clicking on the file. Check the SCTACCESSLOG table and notice there is no new record
How do you enable Content Tracker to log requests from the DIS Windows Explorer integration?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms