My Oracle Support Banner

How To Diagnose/Debug Mobile Devices in WebCenter Portal 11.1.1.8.0 and Higher (Doc ID 1614129.1)

Last updated on JANUARY 11, 2021

Applies to:

Oracle WebCenter Portal - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Purpose

 The purpose of this document is to help WebCenter developers to diagnose/debug issues related to Mobile Devices in WebCenter Portal 11.1.1.8.0 and higher.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Purpose
Troubleshooting Steps
 Sample Task Flow to Discover the Device
 Test Portal Pages in a Specific Device
 Override the Browser's User Agent to Simulate a Mobile Device
 Troubleshooting the Current Device as Discovered by WebCenter Portal
 Identify the problem
 Identify the Cause
 Solution of the problem
 Solution Justification
 Enable Logging for Mobile Detection
 <Internal_Only>
 Fixes Related to Mobile Support
 </Internal_Only>
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.