My Oracle Support Banner

How To Diagnose/Debug Mobile Devices in WebCenter Portal and Higher (Doc ID 1614129.1)

Last updated on JANUARY 11, 2021

Applies to:

Oracle WebCenter Portal - Version and later
Information in this document applies to any platform.


 The purpose of this document is to help WebCenter developers to diagnose/debug issues related to Mobile Devices in WebCenter Portal and higher.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Troubleshooting Steps
 Sample Task Flow to Discover the Device
 Test Portal Pages in a Specific Device
 Override the Browser's User Agent to Simulate a Mobile Device
 Troubleshooting the Current Device as Discovered by WebCenter Portal
 Identify the problem
 Identify the Cause
 Solution of the problem
 Solution Justification
 Enable Logging for Mobile Detection
 Fixes Related to Mobile Support

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.