Logon Manager Repeatedly Prompting For Smartcard+PIN

(Doc ID 1614625.1)

Last updated on OCTOBER 31, 2017

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.1.0 and later
Information in this document applies to any platform.

Symptoms

Logon Manager is continually prompting for Smartcard+PIN when logging into applications. When logging on to Windows with a Smartcard+PIN, and then launching an application we have enabled for use with ESSO-LM, I receive an additional authentication prompt every time the application is launched. I am expecting to login to Windows with Smartcard+PIN, launch the application, and have Logon Manager seamlessly login with no authentication prompts.

Cause

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