OVD 11g: OAM Intermittently Fails with: OAMSSA-20012 An Incorrect Username or Password was Specified / OAM Log Shows: javax.naming.NamingException: LDAP response read timed out, timeout used:2000ms.; remaining name <user DN>
(Doc ID 1614924.1)
Last updated on MAY 02, 2018
Applies to:Oracle Virtual Directory - Version 188.8.131.52.0 and later
Oracle Access Manager - Version 184.108.40.206.0 and later
Oracle Internet Directory - Version 11.1.1 and later
Information in this document applies to any platform.
Oracle Virtual Directory (OVD) 11g Server, integrated with Oracle Access Manager (OAM) 11gR2.
OAM is intermittently displaying error:
The OAM Diagnostic log shows, for example:
oracle.security.am.common.policy.common.response.ResponseException: oracle.security.am.engines.common.identity.provider.exceptions.IdentityProviderException: OAMSSA-20012: Exception in getting user attributes for user : tyee, idstore mycompany_udInternalRealmDataStore with exception javax.naming.NamingException: LDAP response read timed out, timeout used:5000ms.; remaining name 'ou=internal,dc=mycompany,dc=com'
Also, OVD Server (vde) appears to be consuming more memory.
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