ESSO-PR: IE browser restrictions are not disabled or removed after Reset or Enrollment Quiz is completed. (Doc ID 1615838.1)

Last updated on JULY 25, 2016

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.0.0 to 11.1.2.3.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

When users click "Forgot your password? Click here to Reset it" link at the login screen it creates registry entries for IE browser Restrictions in the following registry path-

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Internet Explorer\Restrictions

EXPECTED BEHAVIOR
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The browser restrictions should be removed after the user completes or terminates the Password Reset or Enrollment quiz.

STEPS
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The issue can be reproduced at will with the following steps:
1. Click the "Forgot your password? Click here to Reset it" link to start the Password Reset quiz.
2. Complete or terminate the Password Reset Quiz and logon to the desktop.
3. Attempt to access an application or website in the IE browser and note that the restrictions are active.
4. Verify that all of the browser settings are present with a value of 1 in HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Internet Explorer\Restrictions.


Cause

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