Cannot Access Oracle Portal After Configuring OAM for X.509 Authentication WWC-41742, WWC-41417, WWC-00006 and WWC-41743 (Doc ID 1616407.1)

Last updated on NOVEMBER 08, 2016

Applies to:

Portal - Version 11.1.1.7.0 and later
Information in this document applies to any platform.
Checked for relevance on 05-Feb-2013

Symptoms

On Portal 11.1.1.6.0, after configuring  OAM with CAC X509 certificates and authentication modules, when attempting to login to Portal, the following error occurs:

 

internal error (WWC-00006)
Unexpected error encountered in wwsec_app_priv.process_signon (User-Defined Exception) (WWC-41417)
There is a conflict with your assigned user name. There is a user entry with this name, but with a different globally unique identifier, which must be resolved before you can log on with this name. Notify your administrator. (WWC-41742)

 

Internal error (WWC-00006)
Unexpected error encountered in wwsec_app_priv.process_signon (User-Defined Exception) (WWC-41417)
An exception is raised when accessing the Oracle Internet Directory: 32: No such object
Details
Operation: dbms_ldap.search_s
Entry DN: uid=weblogic,ou=people,ou=myrealm,dc=oam_domain
Attribute names: uid: uid
Search scope: Base
Search filter: (objectclass=*). (WWC-41743)

 

The error happens even for brand new users created in OID LDAP server.
The SAME user was able to login to Portal before OAM Custom Authentication configuration, which means the user exists in Portal internal table WWSEC_PERSON$.

Changes

 Configured Oracle Access Manager (OAM) with authentication modules to use CAC X.509

Cause

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