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Document Changes May Be Lost After Editing Documents With Office 2007 Applications (Doc ID 1618338.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle WebCenter Portal - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

Sometimes when using Edit with Word functionality with Office 2007 through a Content Task Flow the content changes are not saved while updated Metadata regarding the change session is saved.

The problem may be intermittent.


Locate a word document exposed through WebCenter Spaces Content Presenter task flow and select “Edit with Word”
Office 2007 opens.

Select “Get Updates on Task Pane”
Update the document
Exit the Word session and accept the prompt to check in the updated document.

Once the check in has been processed through completion in WebCenter Content, examine the document and its metadata.

The metadata will have been saved, but the document changes will not have.


The issue is not specific to a browser.

Changes

 WebCenter Portal is configured for authentication through Oracle Access Manager (OAM).

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
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