11.1.1.6 WCC - Inbound Refinery (IBR) Fails with Error: Unable to load conversion data for job (Doc ID 1618861.1)

Last updated on AUGUST 10, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

Trying to convert a MS Word document to PDF.

The Refinery fails to convert with this error in the IBR trace logs:

 

Changes

 This is a new installation of the IBR with the PDF converter.

Cause

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