My Oracle Support Banner WCC - Inbound Refinery (IBR) Fails with Error: Unable to load conversion data for job (Doc ID 1618861.1)

Last updated on AUGUST 10, 2017

Applies to:

Oracle WebCenter Content - Version and later
Information in this document applies to any platform.


Trying to convert a MS Word document to PDF.

The Refinery fails to convert with this error in the IBR trace logs:



 This is a new installation of the IBR with the PDF converter.


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