11.1.1.6 WCC - Inbound Refinery (IBR) Fails with Error: Unable to load conversion data for job (Doc ID 1618861.1)

Last updated on APRIL 09, 2024

Applies to:

Oracle WebCenter Content - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Trying to convert a MS Word document to PDF.

The Refinery fails to convert with this error in the IBR trace logs:

This is a new installation of the IBR with the PDF converter.

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.