WCI Common Notification Service Does Not Start (Doc ID 1619234.1)

Last updated on JULY 27, 2017

Applies to:

Oracle WebCenter Interaction - Version 6.5 and later
Linux x86

Symptoms

The WebCenter Interaction (WCI) Common Notification Service does not start.

The CNS log file contains the following error stack trace:

INFO   | jvm 1    | 2014/02/01 18:07:25 | SEVERE: Servlet /cns threw load() exception
INFO   | jvm 1    | 2014/02/01 18:07:25 | java.sql.SQLException: Failed to start database '/opt/bea/alui/cns/1.0/activemqdb', see the next exception for details.
INFO   | jvm 1    | 2014/02/01 18:07:25 |     at org.apache.derby.impl.jdbc.SQLExceptionFactory.getSQLException(Unknown Source)
INFO   | jvm 1    | 2014/02/01 18:07:25 |     at org.apache.derby.impl.jdbc.Util.newEmbedSQLException(Unknown Source)
INFO   | jvm 1    | 2014/02/01 18:07:25 |     at org.apache.derby.impl.jdbc.Util.newEmbedSQLException(Unknown Source)
INFO   | jvm 1    | 2014/02/01 18:07:25 |     at org.apache.derby.impl.jdbc.Util.generateCsSQLException(Unknown Source)

Note that this issue only applies to Unix/Linux-based versions of the Common Notification Service. Windows versions of the Common Notification Service do not have this folder.

Cause

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