Unable to Extract Phone Number when Training New Field Within Forms Recognition (Doc ID 1622642.1)

Last updated on FEBRUARY 27, 2015

Applies to:

Oracle WebCenter Forms Recognition - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

A new field has been created to identify a phone number printed on a form, but when attempting to identify candidates, it is providing only part of the phone number as a candidate. The number printed on the form as an example would appear as:

1-815-987-6543

The candidates that can be selected are:

1-815
987-6543

But the field cannot be populated with the complete value of:

1-815-987-6543

Cause

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